Author Topic: Windows 10  (Read 1108 times)

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made64

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Windows 10
« on: August 31, 2018, 08:32:17 am »
Can you resolve the Windows 10 problem. I could not prevent my system for updating and now i can not play the game on my own computer anymore because X-trapp is constantly creating problems to get in the game.
The game is updating correctly but it is only the X-trapp program what's creating the problem.
Please resolve this?
 

firebush

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Re: Windows 10
« Reply #1 on: August 31, 2018, 09:13:21 am »
I'll second that request.  I believe we are beyond the need to submit incident tickets here. Clearly you are aware of this as being a problem that requires a change in versions of XTrap.  We are only able to hold off patches and OS updates so long before they are forced.  I'm currently running Windows v1703 OS Build 15063 1266 - and I keep having to kick the can down the road every week to push off the update.  That leaves me with a currently unsecure system, and at some point - one that will get no patches at all. 

May we request at least - that you (T3Fun) share with us the communications you are having to request engineering changes to things like ... XTRAP versions?
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Ewelli

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Re: Windows 10
« Reply #2 on: August 31, 2018, 09:46:11 am »
I'm very sorry that players continue to be inconvenienced with this issue.
A request has been sent several weeks ago to devs for an updated X-Trap version. Our team is still waiting for a response as well.

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WonderLand

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Re: Windows 10
« Reply #3 on: August 31, 2018, 11:39:19 am »
Can you fix Garim Belt (Event) too seeing as you guys f***** up the event to begin with and never gave the heads up it was messed up?
-Writing here because you at least bothered to respond >.>,
...in the least explain why you cant fix a item you implemented badly and didn't bother to fix, or communicate was broken to begin with.

Hydromedusa

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Re: Windows 10
« Reply #4 on: August 31, 2018, 12:45:24 pm »
A suggestion/recommendation would be to have X-Trap allow the game to be run from a VM, albeit temporarily, until the issue stemming from the Windows updates are resolved. While this may not help all users impacted, it would at least provide a work-around for some until compatibility can be restored.

BlackRockShooter

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Re: Windows 10
« Reply #5 on: August 31, 2018, 04:31:36 pm »
I'm very sorry that players continue to be inconvenienced with this issue.
A request has been sent several weeks ago to devs for an updated X-Trap version. Our team is still waiting for a response as well.


You guys better hurry up.  Because there's going to be a massive Windows 10 update in October.

https://www.pcgamer.com/microsoft-confirms-next-big-update-to-windows-10-will-arrive-in-october/

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firebush

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Re: Windows 10
« Reply #6 on: September 01, 2018, 10:48:05 am »
I'm very sorry that players continue to be inconvenienced with this issue.
A request has been sent several weeks ago to devs for an updated X-Trap version. Our team is still waiting for a response as well.


Thank you Ewelli!  We can only ask of you - that information you have to share, and no more! Clearly the issue is not @ T3Fun.  Clearly Dev's are aware of Microsoft's 'new' patch/update cycles, and just as clearly they are aware that the next major Microsoft OS patch is coming in OCT 2018 as was pointed out elsewhere in this thread.

The risk to T3Fun then - is a real risk that our communities platforms are going to get upgraded whether we wish it or not, and there comes a point where as operators, we need to make a decision to keep our systems patched -=or=- run this game.  T3Fun will lose players as we each make that personal decision (or Microsoft makes it for us). 

Best of progress to your DEV team on not just a solution (this time) but a process where they build in X-trap upgrades to keep pace with the OS in all future 6mo/1yr cycles.
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GrafAndrei

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Re: Windows 10
« Reply #7 on: September 05, 2018, 06:32:02 am »
It is not fair(( We are losing playtime event..new event((( Why on european server the dont have such problem? I dont wanna go anywhere i like this server((

sayurijen

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Re: Windows 10
« Reply #8 on: September 06, 2018, 05:23:53 am »
Dunno if that was a fix but X-crap did update during last maint at least for me. but I could login all along.

firebush

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Re: Windows 10
« Reply #9 on: September 06, 2018, 09:01:20 am »
Dunno if that was a fix but X-crap did update during last maint at least for me. but I could login all along.

hmmm ... my X-Trap version installed is showing:   

X-TRAP Premium CE (J) (Online Game Security) (10.2016)_2496

that "(10.2016)" leads me to believe it ain't updated or that would have been something like "(05.2018)" ...?
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sayurijen

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Re: Windows 10
« Reply #10 on: September 07, 2018, 01:24:12 pm »
Dunno if that was a fix but X-crap did update during last maint at least for me. but I could login all along.

hmmm ... my X-Trap version installed is showing:   

X-TRAP Premium CE (J) (Online Game Security) (10.2016)_2496

that "(10.2016)" leads me to believe it ain't updated or that would have been something like "(05.2018)" ...?
Dunno saw it downloading and loading stuff which doesn't happen normally O.o

firebush

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Re: Windows 10
« Reply #11 on: December 21, 2018, 08:25:46 am »
Been a few months now.  Was there any updates to the game/x-trap to resolve newer Windows 10 versions being able to run our game?  If so I missed them.  I'm still running Microsoft Office 10 v1703, OS BUILD 15063-1387.  I've been beating down the Microsoft Updates on my game system for months now, to keep it at a level the game still works ... but it's tiring :)
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Recoilsuave

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Re: Windows 10
« Reply #12 on: December 21, 2018, 10:54:30 am »
There was an X-Trap update a couple maintenances back. I never had the issue so I don't know if its fixed or not.

BlackRockShooter

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Re: Windows 10
« Reply #13 on: December 21, 2018, 08:58:54 pm »
There was an X-Trap update a couple maintenances back. I never had the issue so I don't know if its fixed or not.

Our current version is (10.2016)_2518 for X-Trap

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sayurijen

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Re: Windows 10
« Reply #14 on: December 22, 2018, 07:56:11 pm »
Been a few months now.  Was there any updates to the game/x-trap to resolve newer Windows 10 versions being able to run our game?  If so I missed them.  I'm still running Microsoft Office 10 v1703, OS BUILD 15063-1387.  I've been beating down the Microsoft Updates on my game system for months now, to keep it at a level the game still works ... but it's tiring :)
Didn't deter any update from windows 10 and running the game as normal.